Contact Information

TrailSentinel is operated by 304 Holdings LLC, a limited liability company registered in New Mexico, United States.

Registered office: 1380 Avenida Rincon, Apt 304, Santa Fe, NM 87506, United States
This is not a returns address. To send something back, email us first and we give you the return address.

Customer service
Email: support@trailsentinel.com
Monday to Friday, excluding public holidays. A real person replies, usually the same day and always within 1 business day.

Setup help: already have a camera from us and can't get it sending? Email us with your order number and ask for a setup call. We stay on the line until a photo arrives on your phone.

Returns: email us first with your order number. We send the return address and, where we are paying the postage, a prepaid label within 1 business day. Please do not send anything back without contacting us.

The site is hosted by Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada.